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Compliance

Six frameworks. Handled in the software.

Independent dealers answer to regulators on both sides of the border, usually without a compliance department to help. This page sets out each framework, what it asks of you, what Quikdealer does about it, and what you can hand an auditor when they ask.

Framework by framework

What the rule says, and what the software does

No framework here is satisfied by a checkbox. Each one is a behaviour the system performs while your team sells.

FTC Safeguards Rule

16 CFR Part 314United States

What it requires

Dealers are financial institutions under the rule. You need a written security program with access controls, encryption of customer information at rest and in transit, multi-factor authentication for anyone accessing customer data, monitoring, and a way to detect unauthorised access.

What Quikdealer does

  • Role-based access control with 160+ discrete permissions, so staff see only what their job needs
  • Column-level encryption for driver's licence numbers and integration secrets, keyed per dealership
  • Two-factor authentication available to every user, with an organisation-wide requirement switch
  • Every access to sensitive data written to an append-only, hash-chained log
  • Tenant isolation enforced by per-command database policies, not application code

What you can show

An access-control export showing who holds which permission, and an audit export showing every touch of customer financial data with timestamp, actor, and IP.

FTC Red Flags Rule

16 CFR Part 681United States

What it requires

You must have a written identity-theft prevention program that detects, prevents, and mitigates identity theft in covered accounts — and evidence that flagged cases were actually reviewed by a person.

What Quikdealer does

  • Identity red flags surfaced on the customer record while the deal is being worked, not after
  • A compliance desk where flagged cases queue for review
  • Reviewer, decision, and timestamp recorded against the case
  • Deals carry their compliance state, so an unreviewed flag is visible to the desk

What you can show

A list of every flagged customer with who cleared it, when, and on what basis.

ECOA / FCRA

Equal Credit Opportunity & Fair Credit ReportingUnited States

What it requires

When credit is declined or offered on materially worse terms, the applicant is entitled to a notice with the specific reasons and, where a consumer report was used, the source of it — within statutory timelines.

What Quikdealer does

  • Adverse-action notices generated from the deal, with the reasons recorded rather than retyped
  • The notice is a first-class document in the same engine that renders the bill of sale
  • Delivery and signature state tracked on the envelope
  • The decision, its reasons, and the notice are chained into the audit log

What you can show

The rendered notice, its delivery record, and the audit entries linking the credit decision to the notice that followed it.

OFAC

Specially Designated Nationals screeningUnited States & Canada

What it requires

You may not transact with sanctioned parties. The list changes constantly, so screening against a stale copy is a compliance failure even if the screen itself 'passed'.

What Quikdealer does

  • The SDN list refreshes on a daily job
  • An alert fires if no refresh has succeeded in 36 hours — staleness is treated as an incident, not a warning
  • Customers are screened as part of the deal flow
  • Screen results, including clears, are written to the audit log with the list version behind them

What you can show

Per-customer screening results with timestamps, plus list-freshness history proving what you screened against.

PIPEDA

Personal Information Protection and Electronic Documents ActCanada

What it requires

Personal information may only be collected with meaningful consent for an identified purpose, and individuals can ask what you hold about them, ask for it, and ask you to delete it.

What Quikdealer does

  • Consent text stored verbatim at the moment of capture, so the record shows what the customer was actually shown
  • Purpose recorded alongside the consent
  • Data-subject access and erasure handled as a built-in flow, not a manual database chore
  • Personal identifiers encrypted with per-dealership keys

What you can show

The exact consent wording a given customer agreed to, when, and the fulfilment record of any access or erasure request.

Québec Bill 96

Charter of the French Language, as amendedQuébec

What it requires

Contracts of adhesion and related documents must be provided in French. A customer may agree to proceed in another language only after the French version has been made available to them.

What Quikdealer does

  • Documents render French-first for Québec rooftops, with bilingual layouts where both are needed
  • The French template is the source, not a machine translation of the English one
  • The whole customer-facing product — portal, signing flow, notifications — is available in French
  • Locale is a property of the rooftop and the customer, so it can't be forgotten at print time

What you can show

The French document as issued, from the same render pipeline that produced the signed copy.

In practice

Where compliance actually happens in a deal

None of this is a separate task your team has to remember. It's what the system does at each step it was already going to take.

  1. Lead

    Consent is captured with its wording

    The moment a customer's information is collected, the exact consent text and its purpose are stored with it.

  2. Customer

    Screening and red flags run

    OFAC screening and identity red-flag detection happen against the customer record, with results logged either way.

  3. Desk

    Tax and disclosures resolve by jurisdiction

    The deal's jurisdiction determines the tax treatment and which disclosures are mandatory — including damage and prior-registration.

  4. Credit

    A decline produces its notice

    If credit is declined or countered, the adverse-action notice is generated with the recorded reasons attached.

  5. Signature

    The envelope records everything

    Access code verification, every view with IP and device, the signature itself, and any decline with its reason.

  6. After

    The chain is sealed

    The day's audit entries are hash-chained and sealed. Any later tampering breaks verification and points at where.

Canada & Québec

Not a US product with a currency dropdown

Most dealer software treats Canada as a localisation project. Quikdealer was built for both countries at once, which shows up in unglamorous places that matter at month end.

Money always carries its currency

Amounts are stored as integer cents with an explicit currency, USD or CAD. There is no ambient 'dollars' that quietly means the wrong thing when a group runs rooftops on both sides of the border.

GST, HST, PST, and QST

Tax is resolved from the deal's jurisdiction across all 13 provinces and territories, including Québec's separate QST, rather than a single rate typed into a settings field.

ISO-3166-2 jurisdictions

Everything is keyed on codes like CA-ON, CA-QC, and US-NY — never a bare two-letter 'state', which is the field that quietly breaks the moment you cross the border.

French as a first language, not a translation

The product and the customer documents both exist in French. For Québec rooftops the French document is what issues, and the interface follows the same locale.

Provincial disclosure differences

Which disclosures a bill of sale must carry — damage thresholds, prior registration or use, branding history — depends on where the deal is. The document set follows the jurisdiction.

Timezone belongs to the rooftop

Appointments, reminders, and scheduled jobs run in the dealership's own IANA timezone, so a store in Vancouver and one in Halifax both see their own morning.

64 jurisdictions supported: 50 US states plus the District of Columbia, and all 13 Canadian provinces and territories.

One honest caveat

Quikdealer is software, not a law firm. It performs these controls and keeps the record, which is most of the work — but your obligations depend on your licences, your lenders, and your jurisdiction, and a written compliance program is still yours to own. We'll show you exactly what the system does and doesn't do, in writing, before you sign anything.

Ask us the hard compliance questions

Bring your compliance officer to the demo. We'll walk the audit trail, show the screening history, and export a real record in front of you.